{"id":135,"date":"2020-08-18T20:28:49","date_gmt":"2020-08-18T20:28:49","guid":{"rendered":"http:\/\/deliverabilityagent.net\/da\/?page_id=135"},"modified":"2024-05-07T18:03:03","modified_gmt":"2024-05-07T18:03:03","slug":"faqs","status":"publish","type":"page","link":"https:\/\/deliverabilityagent.net\/da\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"

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How Do I Get Started?<\/h1>\n

Hit us up on Skype<\/a> right now or email us at info@deliverabilityagent.net<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.5.6″ _module_preset=”default”][et_pb_row _builder_version=”4.5.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.5.6″ _module_preset=”default”][et_pb_text _builder_version=”4.5.6″ _module_preset=”default” text_text_color=”#232150″ text_font_size=”15px” header_font=”|700|||||||” header_text_color=”#0f003b” header_font_size=”36px” header_3_text_color=”#232150″]<\/p>\n

FAQs<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.5.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.5.6″ _module_preset=”default”][et_pb_text _builder_version=”4.5.7″ _module_preset=”default” text_text_color=”#232150″ text_font_size=”15px” header_3_font=”|600|||||||” header_3_text_color=”#232150″]<\/p>\n

How are you different from other ESPs or email platforms?<\/h3>\n

ESPs, even enterprise-level ESPs, operate as if one-size fits all. At DeliverablityAgent you get an email platform tailor-made to achieve deliverability with your data. Additionally our support team is here to help you with EVERYTHING to optimize your list performance, creative selection and email deliverability.\u00a0<\/p>\n

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Will I be stuck with an expensive license and no deliverability?<\/h3>\n

No. We do not start the clock on billing until your mailing gets cranking. Contracts are month to month.<\/p>\n

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Is your system better for GI or TLDs?<\/h3>\n

Yes.<\/p>\n

We will build your platform to suit your lists be it GI, TLD or cables or whatever.<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.5.6″ _module_preset=”default” text_text_color=”#232150″ text_font_size=”15px” header_3_font=”|600|||||||” header_3_text_color=”#232150″]<\/p>\n

I am a bit of a noob mailer. Will I be able to operate this custom-build?<\/h3>\n

No worries! If you can mail off a regular ESP you can use DeliverabilityAgent. And whatever you can\u2019t do, our support staff can.<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.5.6″ _module_preset=”default” text_text_color=”#232150″ text_font_size=”15px” header_3_font=”|600|||||||” header_3_text_color=”#232150″]<\/p>\n

How accessible is your support team?<\/h3>\n

Very. Most support tickets get answered within 30 minutes.<\/p>\n

Our business hours are from 10 AM to 6 PM EST. Support issues are monitored until 11 PM EST. And of course we have a person on staff for late night and weekend emergencies.\u00a0<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.5.6″ _module_preset=”default” text_text_color=”#232150″ text_font_size=”15px” header_3_font=”|600|||||||” header_3_text_color=”#232150″]<\/p>\n

What Mail Transfer Agent (MTA) are you using?<\/h3>\n

The one we built ourselves.\u00a0<\/p>\n

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Are you going to make me buy several servers and a ton of IP space?<\/h3>\n

No. We have significantly streamlined the process.<\/p>\n

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What about SPAM and GDPR?<\/h3>\n

We design specifically to comply with GDPR<\/a> and the CAN-SPAM<\/a> act. You, of course, will need to provide a physical address for opt-outs. Your platform will handle a lot of this automatically for you.<\/p>\n

 <\/p>\n

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Full Support<\/p>\n

[\/et_pb_pricing_table][\/et_pb_pricing_tables][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.5.6″ _module_preset=”default”][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE4NiJ9fQ==@” button_text=”Email Us” _builder_version=”4.5.6″ _dynamic_attributes=”button_url” _module_preset=”default” custom_button=”on” button_text_color=”#0c71c3″ button_font=”|600|||||||”][\/et_pb_button][et_pb_button button_url=”skype:damiansaez?” button_text=”Skype Us Now (M-F 10 AM to 6 PM EST)” _builder_version=”4.5.6″ _module_preset=”default” custom_button=”on” button_text_color=”#0c71c3″ button_font=”|600|||||||”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.5.7″ _module_preset=”default” background_image=”http:\/\/deliverabilityagent.net\/da\/wp-content\/uploads\/2020\/08\/head-home-DA-a.png” hover_enabled=”0″ title_text=”head-home-DA-a”][et_pb_row _builder_version=”4.5.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.5.6″ _module_preset=”default”][et_pb_text _builder_version=”4.5.7″ _module_preset=”default” text_text_color=”#ffffff” text_font_size=”15px” link_font=”||||on||||” link_text_color=”#a7fffb” header_font=”|700|||||||” header_text_color=”#a7fffb” header_3_text_color=”#0c71c3″] How Do I Get Started? 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